Frequently Asked Questions

Technical Questions

What is the resolution of the 3D printers?

Plastic Extrusion (FDM)

What is the build volume of the 3D printers?


Design Questions

File Formats and Software

Which 3D modelling softwares can I use?

What file format is required to 3D print?

Other Design Questions

What if I don't know how to design in 3D?

My project is confidential. Can I get you to sign an NDA?

How do I prepare my model for 3D printing?


Questions about materials for 3D printing

Up to what temperature does a 3D printed object resist?

What is the best material for my project?

Can my 3D print resist the elements like sunlight, rain, snow, and UV light?

Materials comparison chart


Finishing Process Questions

Should I do an acetone bath?

Does my 3D print require any finishing?

Can I 3D print a mold?

Machine Repairs

3D printer repairs

Do you repair 3D printers?

Shipping & Payment


Can you ship to my location?


How much does it cost to 3D print?

How can I get an estimate?

How do I pay?

General Questions

About 3D Printing

What is 3D printing and how does it work?

3D Printing Vs. Other Methods of Manufacturing

3D Printing Vs. CNC Milling

Support Questions


Can I get support in another language?

More Support

Where can I go to get more help?